Return policy

If you’re having trouble with your new bttn, please email us at support(ӕ)bt.tn. Our support staff will work with you to resolve technical issues. We want you to be satisfied with your new purchase. However, if you need to return an item, we’re here to help. You have up to thirty (30) calendar days from the shipping date to initiate a return.

How to Get a Refund

To return your item(s) and get a refund, please email refunds(ӕ)bt.tn. We ask that you use the original packaging when returning. Once we receive the item(s) in good condition, we will issue a refund and send you a Return Receipt confirmation email. Credit card refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account. PayPal refunds will issued to the PayPal account on record.